Medium kym huynh the big pitch

Kym Huynh

WeTeachMe Cofounder and Part-Time Shark Whisperer

Fancy yourself a fan of beer? Vince Costanzo might just be the answer you’re looking for. Not only does Vince’s company Costanzo Brewing Consultants run beer brewing courses in multiple Australian cities, Vince also runs his highly informative and popular beer brewing courses internationally and uses WeTeachMe to power the ticketing and management of his courses.

We recently sat down with Vince and he now shares 7 reasons why using WeTeachMe for his courses and events is a no-brainer.

1. WeTeachMe is built on the foundation of incredible customer service

The WeTeachMe Team really work hard to answer all questions in a timely manner, and work hard to find solutions for my business. I like that sort of service because that is the way I treat my customers too, so I expect the same philosophy from other companies that provide a service to me.

2. The WeTeachMe Team go above and beyond to help you improve your business

There were aspects of social media that were being under-utilised at Costanzo Brewing Consultants. The WeTeachMe Team came in and gave me expert guidance on how to create and integrate these services even though this is outside their normal scope of work.

I think that the younger generation have it over us older folk; their awareness of social media and computer services in general is amazing and I found The WeTeachMe Team very helpful pointing out how I can integrate social media with my existing MailChimp mail outs, and of course my website. In fact they did quite a bit to set up the links and even upgraded my website. Just brilliant!

3. WeTeachMe is a value-add to my business

WeTeachMe’s design is top-notch. The bright, colourful and easy-to-read display of the courses makes for easy consumption. This is both important to me and the customer. The plethora of options for booking and display of data is also a big plus for my business.

4. WeTeachMe automates my financial reporting, and accounting processes

I was having problems having to find student details, and even recording them on a consistent basis before WeTeachMe. Now that everything is automated, I don’t even have to think about it anymore.

5. Implementing WeTeachMe was easy

Implementing the WeTeachMe system was incredibly easy, and for someone who isn’t as tech-savvy as the next person, that’s really saying something. The WeTeachMe Team were there every step of the way, provided great support, and to this still still provide great support.

6. WeTeachMe is easy to use, and the speed that it is developed is breakneck

Using WeTeachMe is easy due to its fantastic design. The value-add also keeps coming as we always implement new and better features.

7. I could see the potential of WeTeachMe straightaway

I was previously using another platform which was a little cumbersome and I also had no way of talking with them if I had any concerns.

The previous platform also charged a student fee every time someone booked as well as a payment for use of PayPal which quickly adds up. WeTeachMe on the other hand charges a monthly fee so you always know how much you are up for. When I first saw WeTeachMe, I could see the potential of it straightaway.

WeTeachMe: The return of incredible customer service

Paul DeJoe said it best when he said:

You feel like a parent to your customers in that they will never realizse how much you love them and it is they who validate you are not crazy. You want to hug every one of them. They mean the world to you.”

– Paul DeJoe, Co-Founder at Ecquire

Paul’s words effectively capture how The WeTeachMe Team feel about every. single. one. of. our. customers.

We get to know each one and work with each one incredibly closely and in the best way we know how; delivering incredible customer service and happiness every single chance we get. This is why we often go above and beyond the call of duty. Heck, we’ve even taken out ladders and changed lightbulbs for customers who were unable to change the lightbulbs themselves!

At the end of the day, we’re all about delivering value for everyone concerned and fortunately, the happy consequence of what we do is transforming the lives of people who want to share their knowledge with the world. As a by-product, we also help them grow revenue, save time, and reduce costs. Now that’s something to be happy about.

If you like what you hear, get in contact with the team by emailing hello@weteachme.com and ask us how we can help. We can’t wait to hear from you and see how we can help you transform your business.